Any question about a product, an order or a return — we’re here. WhatsApp is the fastest way to reach us.
Customer service
WhatsApp: 01289999283
For orders and product questions.
Returns & exchanges
WhatsApp: 01225400516
For return requests within the periods set out in the policy.
[email protected] — we reply within one working day.
Response hours
Saturday to Thursday, 10am to 6pm Cairo time. Friday messages are answered on Saturday.
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Before you message us, try FAQ — most questions already have an answer there.